Terms of Service
Thank you for being part of the Bookomelon family! We've put together these Terms of Service to help make your experience with us clear, transparent, and enjoyable. We encourage you to read through them — and if you ever have any questions, we're always happy to help.
1. Acceptance of Terms
Welcome to Bookomelon! By visiting our website at www.bookomelon.com or placing an order with us, you're agreeing to these Terms of Service — so we want to make sure they're as easy to understand as possible. If anything here doesn't feel right for you, please feel free to reach out to us before using our website. These terms apply to all visitors, customers, and friends of Bookomelon.
2. A Few Important Definitions
Just so we're on the same page: when we say "Bookomelon", "we", "us", or "our", we're referring to the Bookomelon store and its team. "You" or "customer" means you — the wonderful person using our website. "Products" refers to our range of children's picture books, touch-and-feel books, and any othr book we sell. "Order" means a purchase request you submit through our website.
3. Who Can Shop With Us
To make a purchase on our website, we ask that you be at least 18 years of age, or that you have permission from a parent or legal guardian. By placing an order, you're letting us know that you meet this requirement and that the details you've provided are accurate. We appreciate your honesty!
4. Products & Pricing
We do our very best to display our products accurately - from descriptions and images to pricing. That said, we're only human, and the occasional error may slip through. Prices are listed in Indian Rupees (INR) and may change from time to time without prior notice. We reserve the right to limit quantities or make changes to our range as needed.
In the rare event of a pricing error, we may need to cancel affected orders and will always let you know promptly if this happens. We appreciate your understanding!
5. Placing Orders & Making Payments
When you place an order, you're making an offer to purchase the items in your cart. We do our best to process every order, though we reserve the right to decline one if needed. Please note that an order confirmation email is just to let you know we've received your request — your order is officially accepted when it's dispatched.
We ask that payment be made in full at the time of purchase. All transactions are processed securely, and we're not responsible for any fees your bank or payment provider may charge separately.
6. Shipping & Delivery
We happily ship to addresses across India and Selected International destinations. Please keep in mind that shipping timelines shared at checkout are estimates — while we always aim to get your books to you as quickly as possible, factors like courier schedules, public holidays, or unforeseen circumstances can sometimes cause delays.
Once your order is with the carrier, responsibility for it transfers to you. If your order is lost or arrives damaged, please don't worry — just reach out to us and we'll do everything we can to make it right.
7. Our Content & Intellectual Property
Everything you see on our website — our text, images, logos, graphics, and product descriptions — belongs to Bookomelon or our content partners, and is protected by intellectual property laws. We'd kindly ask that you don't reproduce, distribute, or use any of it without our written permission. Thank you for respecting the love and effort that goes into what we create!
8. How We Ask You to Use Our Website
We want Bookomelon to be a safe and welcoming space for everyone. We ask that you use our website only for lawful purposes and in ways that are kind and respectful. A few things we'd ask you not to do: provide false or misleading information, attempt to access our systems without authorisation, engage in any fraudulent activity, or use our platform to share harmful or offensive content. We appreciate your cooperation in keeping our community a great place!
9. Your Privacy Matters to Us
Your privacy is something we take seriously. The way we handle your information is covered in our Privacy Policy, which forms part of these Terms of Service. By using our website, you're agreeing to how we collect and use your data as described there. We'll always handle your information with care.
10. Limitation of Liability
While we always strive to provide you with the best possible experience, we want to be transparent: to the extent permitted by law, Bookomelon won't be liable for any indirect or consequential damages that may arise from using our website or products. Our total responsibility to you for any claim will not exceed the amount you paid for the relevant order. We hope this situation never arises, but we believe in being upfront.
11. A Note on Indemnification
By using our website, you agree to protect Bookomelon, our team, and our agents from any claims, costs, or losses that arise from your use of our website, a breach of these terms, or an infringement of someone else's rights. We appreciate you partnering with us responsibly!
12. Updates to These Terms
We may update these Terms of Service from time to time to reflect changes in our services or for other reasons. When we do, the revised terms will be posted here and take effect immediately. We encourage you to check back periodically. By continuing to use our website after any changes, you're agreeing to the updated terms. We'll always do our best to be clear and fair.
13. Governing Law & Resolving Disputes
These Terms of Service are governed by the laws of India. If you ever have a concern or dispute, we warmly encourage you to get in touch with us first — we genuinely want to resolve things in a friendly and amicable way before any formal steps are taken.
14. Get in Touch
We love hearing from our customers! If you have any questions, feedback, or concerns about these Terms of Service — or about anything else — please reach out to us through our website. We're committed to getting back to you promptly and making sure your experience with Bookomelon is always a happy one.
Thank you for choosing Bookomelon. Happy reading!